The quick answers to what most people ask before and after they order. Can't find what you need? Email support@stokegrills.com — a real person will help.
Orders & shipping
- How long until my order ships?
- How long does delivery take?
- Where do you ship?
- How do I track my order?
- My order arrived damaged. What do I do?
Returns, cancellations & refunds
- What's your return policy?
- Is there a restocking fee?
- How soon will I get my refund?
- Can I cancel my order?
Products & Stoke IQ
- What is Stoke IQ?
- Is my product covered by a warranty?
Payment & account
- What payment methods do you accept?
- Is checkout secure?
Getting in touch
- How do I contact support?
Still have a question?
We're a real team and we like talking fire. Reach out anytime.
Phone850-485-1050
HoursMon–Fri · 9am–6pm CT