These Terms of Service govern your use of the StokeGrills website and your purchases from us. By visiting or buying from stokegrills.com, you agree to these terms. Please read them carefully.
Who we are
This website and store are operated by Pegasus Investment Solutions Inc, a Florida corporation doing business as StokeGrills ("StokeGrills," "we," "our," or "us"), located at 10055 Scenic Hwy, Pensacola, FL 32514. References to "you" or "your" mean the individual or entity accessing or using our site or purchasing our products.
Acceptance of terms
By accessing or using our site, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use our site or services. We may update these Terms; continued use after changes are posted constitutes your acceptance of the revised Terms.
Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use this site and make purchases. By using our site, you represent and warrant that you meet these requirements. StokeGrills products are intended for lawful personal or household use only.
Products & pricing
We strive to accurately describe and price all products on our site. We reserve the right to correct pricing errors and to limit quantities sold. We are not obligated to honor an order placed at an incorrectly displayed price. Product descriptions, images, and specifications are provided for informational purposes; minor variations may exist.
All prices are in U.S. dollars. Sales tax is calculated and displayed at checkout based on applicable law for your delivery location.
Orders & payment
When you place an order, you're making an offer to purchase. We reserve the right to accept or decline any order. If we can't fulfill your order (due to stock, pricing error, suspected fraud, or other reasons), we'll notify you and issue a full refund of any charge already made.
Payment is due at the time of order. We accept major credit and debit cards and any other methods displayed at checkout. By providing payment information, you represent that you're authorized to use that payment method.
Shipping & delivery
Shipping terms, processing times, delivery estimates, and carrier information are described in our Shipping Policy, which is incorporated here by reference. We aren't responsible for delays caused by carriers, weather, or events outside our control once an order has been handed off to the carrier.
Returns, refunds & cancellations
Our return and refund procedures are described in our Refund & Returns Policy, and cancellation procedures are described in our Cancellation Policy, each incorporated here by reference. We reserve the right to refuse returns that don't comply with those policies.
Limited warranty
Product warranty coverage is described in our Limited Warranty, which is incorporated here by reference. To the maximum extent permitted by law, our liability under any warranty is limited to repair, replacement, or refund of the purchase price, at our option.
Intellectual property
All content on this site — including text, images, logos, product designs, and software — is owned by or licensed to StokeGrills and protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written permission. The StokeGrills name and logo are trademarks of Pegasus Investment Solutions Inc.
Prohibited uses
You agree not to:
- Use the site for any unlawful purpose or in violation of these Terms.
- Submit false or fraudulent orders, payment information, or identity details.
- Scrape, copy, or data-mine our site or product catalog.
- Introduce malware, viruses, or other harmful code.
- Attempt to gain unauthorized access to any part of our systems.
- Resell our products for commercial gain without our written authorization.
Disclaimer of warranties
EXCEPT AS EXPRESSLY SET OUT IN OUR LIMITED WARRANTY, THIS SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We don't warrant that the site will be error-free or uninterrupted.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STOKEGRILLS AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOSS OF DATA, OR PERSONAL INJURY — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SITE, PRODUCTS, OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for any claim arising from your use of our site or purchase of our products will not exceed the amount you actually paid for the product giving rise to the claim.
Some jurisdictions don't allow the exclusion of certain warranties or limitation of liability, so the above may not apply to you in full.
Indemnification
You agree to indemnify, defend, and hold harmless StokeGrills and its officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of our site, your purchase or use of our products, your violation of these Terms, or your violation of any third-party right.
Third-party links & content
Our site may contain links to third-party websites or services. These links are provided for convenience only. We don't control and aren't responsible for the content, privacy practices, or reliability of any third-party site. Linking doesn't imply endorsement.
Governing law & disputes
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law provisions. Any dispute arising from these Terms or your use of our site shall be resolved exclusively in the state or federal courts located in Escambia County, Florida, and you consent to the personal jurisdiction of those courts.
Before initiating formal legal proceedings, we ask that you contact us at support@stokegrills.com so we can attempt to resolve the issue informally.
General provisions
Entire agreement. These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, Cancellation Policy, and Limited Warranty, constitute the entire agreement between you and StokeGrills regarding your use of our site and purchases, superseding any prior agreements.
Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions will remain in full force.
Waiver. Our failure to enforce any right under these Terms is not a waiver of that right.
Assignment. We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights under these Terms without our written consent.
Contact. For questions about these Terms, email support@stokegrills.com.